NDIS plan managers supporting opportunities for the everyday Joe
Less admin… more time doing the things you love. So Joe keeps it simple while ensuring you always have access to the information you need.
Who we support
Plan management for everyone
Whether you're a participant, coordinator or provider - So Joe has you covered.
Participants
We handle all your invoices, payments and reporting - at no cost to you. Your NDIS plan, your choice.
Support Coordinators
Real-time visibility into participant budgets. We make your job easier with fast responses and clear reporting.
Providers
Get paid reliably and on time. We process invoices quickly and keep communication clear.
Why choose us
What makes So Joe different
Award-winning
Multi-award winning disability innovators recognised for making a real difference.
Lived experience team
Our team has personal experience supporting and living with disability.
Quick payments
Providers paid fast. No excuses, no delays.
Non-registered providers
Access the providers you want, registered or not. True choice and control.
Getting started
How it works
Simple steps to get your plan managed. Stress free.
- 01
Register online
Complete our online sign-up form in minutes.
- 02
We set up your plan
We activate your account and help you endorse us as your chosen plan manager with the NDIA – we make it easy.
- 03
Providers invoice us
Your providers send invoices directly to us. No chasing required on your end.
- 04
We pay, you track
We process payments quickly and you get full visibility via your online portal or app.
- 05
Monthly statements
Clear monthly statements so you always know exactly where your budget stands.
Testimonials
What people say about us
The So Joe team are always willing to go above and beyond to help make the NDIS a little easier to navigate as well as processing of invoices! Overall great service! Highly recommend.
Grateful for how the So Joe team go above and beyond.
They are awesome to deal with when I make a typo or a mistake, they always help you sort it out and very professionally and quickly.
So Joe have always been outstanding to work with and are very quick to respond to any questions or concerns we have.
Easy to communicate with and fast response time.
Easy to communicate and faster pay, no mistakes or confusion.
Ease of lodgement of invoice for payment. Very efficient turn around with invoice payment.
Pay invoices on time, clear and concise communication.
The staff are very helpful. If something needs attending to, they address that quickly and succinctly, minimising wasted time and frustration for all.
It is very important for smaller independent providers to be paid promptly. When we have made a mistake you identified it quickly and allowed us to remedy. We have recommended you and people have acted on the recommendations.
You guys are great. Informative, speedy payments, courteous.
Get in touch
Ready to get started?
Plan management is free for NDIS participants. Choose how you'd like to register - either way you get the same team, the same phone number and the same service.
Register with Kismet Healthcare
Our central registration
Register directly with Kismet - the same team who run So Joe plan management, under one central registration.
- Free for NDIS participants
- Same So Joe team, same service
- One account across all Kismet services
Register with So Joe
Register under the So Joe brand
Prefer to stay with the So Joe name? You can still register under So Joe. Same team, same service quality - your account is powered by Kismet either way.
Register with So JoeNot sure which to choose? Either option is managed by the same So Joe team on the same Kismet platform. Call us on 1800 812 813 or start a and we'll help you decide.
What's the difference?
Given likely upcoming changes to plan management legislation, Kismet now offers registration directly under the Kismet name rather than through our portfolio brands. It's the same team and the same service - the only difference is which name appears on your registration and account.
Talk to us
Available 9am–5pm AEST, Monday to Friday
Existing users
Manage your budgetLog in to the Kismet dashboard